Just recently, I, along with some really good people, have started to push Symbiocracy forward to a new level, beyond my consulting, workshops and blog. I am really excited that I will now be able to help clients to get further along in their whole internet strategy. An integral component will be a partnership with a well-known and respected technology team, who can deliver the products that businesses need to compete with the global marketplace.

One of the first steps is an updated site that speaks more to our business direction and  capabilities. As a preview of things to come, once the partnerships are finalized our services will include all of the following:

  • Strategic social enterprise business plans
  • Website branding
  • Website architecture
  • Website user interface
  • Website monetization strategies
  • Search Engine Optimization (SEO)
  • Basic and high-level website creation
  • Social media strategy and development
  • Social media application creation
  • Social media implementation coaching
  • Email marketing strategy, development and deployment
  • Logos and corporate identity
  • Display advertisement design
  • Contextual advertisement strategy
  • iPhone and iPad applications
  • Cause marketing strategy
  • Brainstorming

From Goodjoe’s website:

Goodjoe is dedicated to inspiring change through creative design and in the process giving back to the community around us. We really believe that people do great things when they’re inspired. A small change can and will create a big impact. Everyone really does care to make their surrounding world better. That’s why we created the goodjoe site, where hopefully, all kinds of creative and inspiring ideas are made visible and will be seen passing through the streets in many different forms.

Goodjoe will hold an ongoing T-shirt design contest. Everyone is welcome to participate by submitting inspiring T-shirt designs, rating designs, and giving artists positive feedback.

Here is how the process works:
1. Artists submit T-shirt designs with an inspiring message into the contest.
2. Each week, goodjoe selects inspirational designs from the contest to print.
3. Printed tees are sold and everyone involved (artists, schools, and other organizations) shares in the proceeds.

The winning t-shirt design by timizy01Goodjoe contacted me at The Fender Music Foundation last fall and proposed a t-shirt design contest in its honor. During the contest, we received 138 design submissions, and the winning design was much more stylish than what I would have designed on my own.

Goodjoe’s t-shirt design contests are a great way for nonprofits to engage potential supporters online. The company was established with the intention to make a difference, which they not only accomplish with their t-shirt design contests but also with how they treat their charities, celebrities and partners.

What a world this would be if every company were run like Goodjoe.

A video on social enterprise:

[youtube=http://www.youtube.com/watch?v=7u-HMmlkaAE]

Many people have dedicated their lives to making the world a better place. They have stood up for those without a voice, and they strengthen our communities. However, few of them treat their charitable dreams as businesses, and instead trust that they will make a difference because, “who wouldn’t support this cause?” But there’s more to a charity than the cause.

It is the charities that are set up as social enterprises (businesses that do good), however, that I see making the most difference. And, as long as they keep up with their competitors and with current trends and technology, I believe that they will continue to be effective. Edelman even did a study on this and found that consumers are much more likely to purchase products associated with causes — even if they cost more.

Sometimes, a charity can even last for a while without a strong business model behind it, but when an economic downturn comes along, these organizations seem to drop like flies. Over the past year or so, I have witnessed this. Social enterprises that are saving lives but have weak marketing are failing. Organizations that are saving the Newspaperenvironment but have let their overhead get out of control are filing for bankruptcy. Charities that were cutting their communities’ crime in half have cut back until they are no longer effective. In other words, when these social enterprises fail, we all lose.

One of the most unfortunate examples of this right now is the newspaper industry. If journalists aren’t a significant force in this country, I fear what those who are wealthy, powerful and selfish will get away with. I also fear that if they are not supervised and protected by a large newspaper that either they will either also become wealthy, powerful and selfish or will be eliminated. And where will we be then?

 

The solution?

Social Entrepreneurs/Nonprofit Founders: Do your research before you start a company/charity. The way you do business is at least as important as the cause you choose.

Corporations: It will benefit you to give back. (There is too much to say about this to insert it here.) But, give back strategically. Choose a cause or charity that is in line with your mission statement. Either start a foundation to address that cause or select a few charities. Either the company or the corporate foundation must give to those who will really make an impact on that cause.

The Public: Support at least one charity. Find a charity that will make the biggest difference on your cause with what you have to offer as a donation (money, goods or time). Not all charities will fail. Just do a little research so your contribution won’t be for naught. 

[youtube=http://www.youtube.com/watch?v=SFxPbG_CQUQ]

A few years ago, my mom was offered the opportunity to sign up for a credit card, which advertised that it planted a tree for each credit card it issued. At first, this sounds like a great idea. What could possibly be wrong with planting trees? Well, yesterday, Earth Day, she told me that a year or two ago, she read an article that shocked her.

I scoured the Internet for more information and found a 2007 article about it on CNN’s Money.com. As follows is a summary of the story:

About 15 years ago, farmers in Uganda were evicted by the government from their homes and farms so that the government could create space for The FACE Foundation, an organization that facilitates the planting of trees around the world. And it was this credit card company, among many other contributors, that funded the planting of many trees on this land. According to my research, many of these trees were not taken care of and died. And, in 2006, the farmers who had been fighting to get their land back finally succeeded and cleared the land once again so that they could farm, in the process chopping down about 500,000 trees.

Photo by Pilot International, LTD

Photo by Pilot International, LTD

According to the Money.com article sited above, this is just one example of the unfortunate events that surround trading voluntary carbon offsets, in which people and companies can plant trees to compensate for the carbon they emit. Similar projects put on by The FACE Foundation have taken place in Ecuador, Brazil and India. Not only is this a very sketchy business, it takes many years for the trees to grow big enough to convert carbon dioxide into oxygen.

This is just a summary of what is going on though, and it does not include the gorey details. The innocent commitment to plant trees has killed a significant quantity of wildlife and people, don’t let your noble gestures do the same. Please be cautious of the organizations with which you work, and screen them vigorously.

Relay for Life

During this depression, companies have completely pulled back on their sponsorships because they no longer have extra money to donate. Many charities, without sponsorship dollars, have either funded their events out-of-pocket, earning nothing, or next to nothing, at their events or have decided not to put on their fundraisers at all until the economy is more stable. This situation hurts each party concerned; it’s time to reevaluate the process.

Instead of just asking for money, charities need to understand their events’ value to a sponsoring company. How many impressions will the company’s logo or product receive? Who are these people? How does the event encourage guests to subscribe to or purchase the company’s product or service? Once the charity knows the answers to questions like these (and many, many more), they need to put together a professional sponsorship deck to give to potential sponsors. To read more about asking for sponsorships, visit http://whohastimeforthis.blogspot.com/2005/11/how-to-not-write-business-plan.html. In his blog, David Cowan offers his insight on putting together an effective presentation to get funding. (In his case it’s from venture capitalists, but the format is the same.)

The second part of this equation is the corporate sponsor; the recipient of this deck needs to evaluate it as it would any advertising or marketing opportunity. Often, charity events are a much less expensive way to reach a target audience; where else could you find a whole room full of people who have extra money to donate and are completely driven by something (and you know exactly what that something is).

For example, if an environmental charity is hosting an event, which will be attended by 500 of their biggest donors from the Seattle area, green companies should be jumping at the chance to get their product into the hands and/or minds of those people. These people are the voice of their consumer base and will reach far more potential customers than the company ever could on its own for as much money.

The charity – Charities need sponsorship dollars to reach their financial goals. Many charities couldn’t raise funds at their events without sponsorship dollars. In order to maintain momentum for their cause, many charities have continued to host fundraiser events though they have brought negative event profits.

The company – Especially with the economy the way it is, companies need to see large returns on their investments. A well-thought-out sponsorship plan can give a company far more than a traditional marketing or advertising plan.

The public – The public likes to learn about products or services that are applicable to them.

Freelance photographer Andrea LaBarge Mills entered a contest online, in which the winner’s dream assignment will be funded with $50,000. Andrea submitted her proposal, and named the Guitar Center Music Foundation as the beneficiary of a component of the project.

Copyright © 2004 Andrea R. LaBarge

Copyright © 2004 Andrea R. LaBarge

 

Copyright © 2004 Andrea R. LaBarge

Copyright © 2004 Andrea R. LaBarge

Who benefits?

The photographer – She gets to experience her dream photo assignment. Andrea specifically chooses an assignment that she thinks will most affect her life, both personally and for her career. She really looks at how to make the most out of the $50,000. Also, the contest is a vehicle to reach more people and gain a greater following. She would also win a new computer as part of the package.

The charity – The charity will also gain exposure from their involvement in this project. A charity relationship is not a requirement in this contest, so it’s a great vehicle for reaching more potential donors (in that they have little competition in this venue). Because the charity will publicize this on their social networks, they will also gain some exposure on search engines.

The company sponsoring the competition – Microsoft is making a minimal investment for a lot of publicity. All they did was provide the $50,000,  put together a self-sustaining site for submissions and are going to give three computers away to the winner and two runners up. If they had given them away without a competition, there would have been no viral marketing or publicity for it. And, the $50,000 would have probably contributed to their print marketing, which is far less effective.

Every for-profit company should have a nonprofit and/or cause relationship. The public expects it of them, and it will improve and increase their business. Now, it’s time that companies start looking at those relationships as a business strategy.

Guitars in the Classroom and D'Addario

Guitars in the Classroom and D'Addario

Why do companies currently start cause/charity relationships?
1.    They use it as a benefit to their employees – making donations to organizations selected by their employees.
2.    They consider it as a marketing initiative – donating product or awarding sponsorships to charities and/or causes that they believe their customers or target customers would like.
3.    They think it will bring them added publicity – choosing any well-known charity to receive proceeds from something.
How could those efforts be more effective?
1.    Cause/charity relationships as an employee benefit: People want to work for companies that make a difference in the world. I would even suggest that future and present employees are more concerned that a company is philanthropic than they are worried about which charities and/or causes the company supports. So, although your employees’ choice can be considered when choosing a charity or cause, it should not be the only factor.

2.    Cause/charity relationships for marketing: Sure, customers are more likely to spend money with a company when they think part of their money will be going toward a charity or cause, but that doesn’t mean companies should only choose charities or causes that “match” the demographic of their customers. For example, let’s say that company A gives 5% of their profits to homeless shelters in San Francisco, and company B doesn’t advertise any philanthropic activity. A potential customer (who has never been to San Francisco or thought about homelessness) is still more likely to buy from company A because they are doing good.

Woodcraft Rangers and Sally Beauty Supply

Woodcraft Rangers and Sally Beauty Supply

3.    Cause/charity relationships for public relations: Many companies choose, at the last minute, to add a charity or cause into the mix. Their only consideration is that they don’t want to alienate their customers, so they choose a charity that will be liked by the lowest common denominator. Usually they don’t do anything special for that charity and just throw a few dollars at it. Then, they say, “Look at how great we are! We are donating money to the XYZ Foundation!” They don’t know exactly what the charity does, and instead of finding out, they put a lot of money and effort into getting credit for the donation. They use it to bring in sponsors and celebrities. They write countless press releases about their generous behavior, and then their appalled if no media covers the story.

I hate to break it to them, but tying a charity or cause in is nothing new and, therefore, is not news. What is news? A company going to great lengths to help that charity or cause by creatively raising money for them or getting them some other product or service they need. A journalist can easily spot a company that is going out of its way to help and can also spot someone who just wants their name in the paper.

Who benefits?

The company - Companies that select charities strategically will not only have a lot of PR power for making a significant contribution to charity, they will also greatly improve the success of their business.

The employees – Companies that are maximizing their charitability will gain greater respect from their employees, who will be more likely to stay with the company.

The charity – Just like a for-profit benefits from associations with sensical partnerships, nonprofits also improve their branding when they work with companies that have similar missions.

The community – When we’re all working together to support the causes that we can actually make a difference in, we will be able to really begin to solve these big problems in our communities. 

The first step in starting a relationship with a cause or charity is choosing the right one. What you probably want out of it is increased sales. So, the first question is, “Do you have enough potential customers out there, or do you need to create them?” If you need to create them, what charities are already creating customers for you? I, for example, run a nonprofit that creates musicians by putting musical instruments into music education programs. For a while, we were partnered up with a music instrument retailer, and now we are partnered up with a musical instrument manufacturer. They help to create more customers for themselves by supporting the charity I run, a win-win situation.

Once you have selected a charity that will help your business, think about how your company can make the biggest difference for that charity/cause, find a way to fit it into your company’s current operations, using your company’s assets (people, products, machines, operations, etc.) to benefit the charity/cause. Then, let your customers know that you are helping that charity or cause, and give them ways to also get involved. It will strengthen the relationship you have with your customers.

When you are ready to publicize your relationship and your efforts to help the cause or charity, you can choose to communicate the size of your contribution or the creative approach to your philanthropic effort. But, neither will get any attention unless they are impressive. The public expects you to help others already. In order to get notice from the media, you have to turn heads.

Who benefits?

The company – more customers, successful public relations, improved community relationships

The customer – they get to help others with the money they would have spent anyway.

The charity/cause – not only do they get the money or product, they gain you and your customers as advocates, and they get increased publicity, too.